Privacy Policy
Your privacy is important to Career Clarity Partners. This policy explains how we collect, use, disclose, and protect your information when you use our site and services.
Information We Collect
We collect personal information directly from you when you interact with our online platform. This may include information you provide when you request services, fill out forms, communicate with us, subscribe to newsletters, or participate in surveys. The types of information we collect can include your name, contact details (such as postal address, though we only provide our physical address here), professional background, career history, educational details, skills, service requirements, payment information, and any other information you choose to provide relevant to the services we offer, such as interview coaching, resume writing, or career strategy sessions.
We also automatically collect certain information when you visit our site. This includes information about your device and usage of our service, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how our site is used and improve your experience.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our professional services. This includes delivering the specific services you request, such as creating documents like resumes, preparing for interviews, or providing career advice. We use your information to communicate with you, process payments, manage your account, and respond to your inquiries.
We may also use your information for internal business purposes, such as analyzing usage trends, monitoring and improving the effectiveness of our site and services, and enhancing security. With your consent, we may use your information to send you marketing communications about our services or updates we believe may be of interest to you. You can opt out of receiving these communications at any time.
Legal Basis for Processing
We process your personal information based on several legal grounds. These include processing necessary to perform a contract with you (such as providing career consulting services), processing based on your explicit consent (for marketing communications, for example), processing necessary for compliance with our legal obligations, and processing based on our legitimate business interests (such as improving our services or preventing fraud), provided these interests do not override your fundamental rights and freedoms.
Sharing and Disclosure of Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, website hosting, analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was shared.
We may also disclose your information if required by law, such as in response to a court order, subpoena, or other legal process. We may also disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We implement reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted through our online platform.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of it.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights can include the right to access your personal information, request correction or deletion of your information, object to our processing of your information, request restriction of processing, or request data portability. To exercise these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy whenever you access our services to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us at our physical address:
Career Clarity Partners
105 Castlereagh Street
Level 15
Sydney, New South Wales 2000
Australia